In February 2021 we launched our new improved out-of-hours service at the Uppingham surgery. The nursing team are no longer on call from home. Instead, two dedicated night nurses now answer the emergency line and contact the duty vet for you. They are also on site to take care of all of our inpatients with the help of the on-call vet. We are very lucky to have recruited internally for both night nurse positions so they will be familiar faces to many of our clients; Emma has moved from a Deputy Head Nurse position at Uppingham, and Lisa returns from maternity leave at Oakham branch to this new role. The transition has been very smooth, and has helped improve the work-life balance of the whole team. Most importantly, we are able to provide a better service to our patients.